Administrative Proficientness for Administrators and Secretaries

Tools for Competency Development

  • Classroom Training

Course Location

No upcoming event

Course Description

Introduction

The goal of this Course N Carry Administrative Excellence for Secretaries and Administrators training programme is to help participants enhance their current competencies into superior ones by providing them with a better understanding of the "people skills" and "individual skills" that are essential in a business setting. 

This training session for Course N Carry focuses on:

  • The "HOW?" is using essential behaviours and abilities to build personal competences.
  • The "WHAT?" is acquiring the task competences required for process delivery to be effective.
  • Enhancing your current level of expertise and competence.
  • Providing you with enhanced insight into how you and your coworkers might collaborate more successfully in any workplace setting.
  • creating a follow-up action plan that will enable you to use your newly acquired abilities at work

Goals

Participants in this exclusive 10-day Course N Carry training programme will be able to: 

  • Determine, cultivate, and enhance the essential skills required for exceptional performance. 
  • Boost your capacity for original thought, problem solving, and judgement. 
  • Boost your ability to read and take excellent notes. 
  • Recognise and use basic memory systems. 
  • Be more adept in interpreting behavioural and personality traits in order to influence others to their liking. 
  • Create a strategy and plan for personal growth.

Training Methodology

In the Course N Carry Administrative Excellence for Secretaries and Administrators training programme, formal lectures are combined with individual and group exercises, case studies, work inventories, psychological testing, and role-plays. Another essential component is having intergroup conversations to exchange professional experiences. Throughout this Course N Carry training course, skills are presented and then reviewed on a regular basis. Skills and performance are strengthened and embedded as a result. 

Delegates may also speak one-on-one with the highly qualified teachers about any concerns or difficulties they may have.


Impact of the Organization

Delegates to organisations should anticipate: 

  • Gain a deeper understanding of the abilities and proficiencies needed for both present and future career situations.
  • Develop capabilities that will help you reach your personal and professional goals.
  • Gain a deeper understanding of the needs, viewpoints, and goals of others as well as how they might support one another's accomplishments.
  • Greater understanding of their own advantages and disadvantages and a strategy to grow in these areas (particularly in the areas of teamwork, interpersonal communication, and first-rate customer service).
  • Possess increased self-assurance, the capacity to think independently, and the capacity to create plans of action
  • Be more adept at handling and adjusting to pressure, conflicts, and expectations at work 

Impact on Person

Participation in this advanced Course N Carry training programme will lead to: 

  • An improved collection of useful abilities for the workplace
  • An improved comprehension of one's own personality and that of others 
  • Enhanced confidence and self-belief
  • Knowledge of how others accomplish their goals and the value of networking.
  • Practical advice on how to perform better in their supporting position
  • Exposure to a variety of tried-and-true strategies that may be adapted and changed to fit people and their particular organisations. 

Persons Who Ought to Attend?

  • Anyone overseeing office operations in a supervisory capacity
  • Secretaries and Administrative Support Staff must perform at a higher level in their workplace.
  • Upper-level Personal Assistants 
  • Upper-Level Secretaries 

Course Outline

Boost Your Productivity at Work: Enhanced Note-Taking and Reading Skills 

  • Your Cognitive Abilities
  • 'Successful' Reading: A Guide 
  • How Developing Your Note-Taking Ability Can Advance Your Career
  • Using Mind Mapping as a Planning, Note-Taking, Thought, and Memory Aid
  • Software for Mind Mapping 

Memory Magic: How to Remember Things?

  • Your Memory Potential (How good is your memory?)
  • Memory Systems Explained (The Power of Stories and Imagination)
  • Remembering Names
  • Memory at Work
  • Remember What You Read (Strategies for Fast, Effective Reading)

Enhancing Collaboration with Peers 

  • Obstacles to successful communication
  • Effective Approaches for Enhancing Communication with Challenging Individuals
  • The Significance of Nonverbal Communication: The Impact of Body Language
  • The Risks and Benefits of Giving and Receiving Feedback
  • Effective Communication: Mastering the Art of Expressing Your Thoughts at the Right Time 

Effective Time Management Strategies for Achieving Results 

  • Recognising and Managing Time-wasting Activities
  • Managing Interruptions (Strategies for safeguarding your valuable work time) 
  • What are the tasks you need to do in order to achieve your goals?
  • Prioritisation (Determining the most important task to be done first)
  • Optimise Efficiency in Presentation Planning 

Applying Fundamental Abilities in the Workplace 

  • Creating a Presentation
  • Collaborative Thinking and Teamwork 
  • The process of learning and the steps we must take to prevent forgetting.
  • Strategies for Managing Excessive Amounts of Information in the Workplace 

Certificates

On successful completion of this training course, Course N Carry Certificate will be awarded to the delegates.


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Take the next step toward your personal and professional goals with Course N Carry.