Problem Solving & Critical Thinking for Public Service Leaders

The following competences will be developed by participants in this training session on Problem Solving & Critical Thinking for Public Service Leaders: 

• Knowing when to apply critical thinking in professional settings
• Using reason to solve challenges and thinking clearly 
• Examining data from several sources in order to solve issues
• Creating, assessing, and choosing novel concepts
• Critical introspection and assessment of oneself to support decisions 

In line with adult learning and learner-centred learning concepts, the programme blends practical workshops with presentations that cover theory and industry best practices. In total, 40% of the training will be theoretical and 60% experiential. 

There will be plenty of chances for participants to use the skills they learn and improve throughout the course. We maximise role plays, brainstorming sessions, movies, case studies, peer exchanges, and exercises in small and large groups. It is recommended for participants to consider and talk about their personal experiences and problems in the workplace.

We'll be working one-on-one and in small groups for a long period to find solutions for the problems that participants are facing. They will return to their teams with fresh perspectives and abilities that they can put to use right away. 

Each session will provide case studies that illustrate the range of ways in which multinational corporations apply problem solving, critical thinking, and creative thinking.

When managers and leaders consider issues carefully before acting, organisations gain from this. Examples of such benefits include: 

• Examining a topic as its whole, coming up with ideas, and bringing up solutions for other unsolved issues
• Adopting fresh perspectives and going beyond the box to solve issues 
• Encouraging more groups and employees to collaborate in order to solve business issues
• Generating several answers to a problem and knowing which to use in any given circumstance
• Keeping from making mistakes and drawing incorrect assumptions
• Making choices that will benefit the company in the long run
• Prior to making judgements, obtaining data and evaluating both internal and external influences
• Making choices that consider the opinions of all those involved 

Delegates to this training session on Critical Thinking & Problem Solving for Public Service Leaders will be able to: 

• Make sense of the relationships between the ideas.
• Give logical explanations for their rationale. 
• Take part in and assess conversations and arguments
• Find logical fallacies and typical errors in thinking
• Systematically work through issues both individually and in groups
• Justify their own suggestions and thoughts. 

For public service leaders who make decisions or manage groups of decision makers, this Course N Carry Critical Thinking & Problem Solving for Public Service Leaders training course is intended. These leaders include: 

• Members of the Senior Management Team
• Project managers and programme directors 
• Heads of HR, IT, Finance, and Strategy Functional Units
• Heads of the sales, marketing, and customer service departments
• Individuals with the potential to lead who are getting ready for their next position